![]() ![]() If the problem lies in using FaceTime over Cellular Data, first check that Cellular Data is enabled for FaceTime under Settings → Cellular. These devices are able to use FaceTime over Cellular Data (no Wi-Fi): iPod touch 4th generation or later (only iPod touch 5th generation or later support FaceTime audio calling).iPad 2 or later, iPad mini (all models).iPhone 4 or later, iPad Pro (all models).These devices are able to use FaceTime over Wi-Fi: FaceTime isn’t available in Saudi Arabia, Pakistan, and the United Arab Emirates (including Dubai), excluding certain exceptions. Make sure your country allows FaceTime calls. Then, make sure you’re signed into FaceTime on your iPhone or iPad and your Apple ID and phone number are checked. Try signing out of FaceTime on all of your Apple devices, such as your MacBook or iPod Touch. ![]() Ensure your ID and number are also checked off under Settings → FaceTime. Otherwise, make sure your Apple ID and phone number have check marks next to them. Then, under Send & Receive, tap Use your Apple ID for iMessage if you see it. Head to Settings → iMessage and make sure iMessage is toggled on. Make sure you’ve correctly set up your phone number.Make sure you’re running the latest version of iOS.If you can’t see your Apple ID or phone number, there are a few things you can do: ![]()
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